Photo: Courtesy
Safaricom, Kenya’s leading telecommunications provider, has announced adjustments to its M-PESA tariffs for 2025, reflecting changes in transaction fees for both sending and withdrawing money. These updates are designed to align with regulatory requirements and enhance user experience.
Sending Money:
Ksh 1 – Ksh 49: Transferring amounts within this range remains free of charge.
Ksh 50 – Ksh 100: Sending money in this bracket is also free, promoting low-value transactions.
Ksh 101 – Ksh 500: A fee of Ksh 7 is applied.
Ksh 501 – Ksh 1,000: The transaction cost is Ksh 13.
Ksh 1,001 – Ksh 1,500: Users will incur a charge of Ksh 23.
Ksh 1,501 – Ksh 2,500: The fee is set at Ksh 33.
Ksh 2,501 – Ksh 3,500: A charge of Ksh 53 applies.
Ksh 3,501 – Ksh 5,000: The cost is Ksh 57.
Ksh 5,001 – Ksh 7,500: A fee of Ksh 78 is levied.
Ksh 7,501 – Ksh 10,000: The transaction fee is Ksh 90.
Ksh 10,001 – Ksh 15,000: Users will be charged Ksh 100.
Ksh 15,001 – Ksh 20,000: The fee stands at Ksh 105.
Ksh 20,001 – Ksh 35,000: A charge of Ksh 108 applies.
Ksh 35,001 – Ksh 50,000: The cost is Ksh 108.
Ksh 50,001 – Ksh 250,000: A uniform fee of Ksh 108 is maintained for transactions in this range.
Withdrawing Money from M-PESA Agents:
Ksh 1 – Ksh 49: Withdrawals are not applicable for amounts less than Ksh 50.
Ksh 50 – Ksh 100: A withdrawal fee of Ksh 11 is charged.
Ksh 101 – Ksh 500: The fee is Ksh 29.
Ksh 501 – Ksh 1,000: Users will incur a charge of Ksh 29.
Ksh 1,001 – Ksh 1,500: The cost is Ksh 29.
Ksh 1,501 – Ksh 2,500: A fee of Ksh 29 applies.
Ksh 2,501 – Ksh 3,500: The withdrawal charge is Ksh 52.
Ksh 3,501 – Ksh 5,000: Users will be charged Ksh 69.
Ksh 5,001 – Ksh 7,500: The fee stands at Ksh 87.
Ksh 7,501 – Ksh 10,000: A charge of Ksh 115 is applied.
Ksh 10,001 – Ksh 15,000: The cost is Ksh 167.
Ksh 15,001 – Ksh 20,000: Users will incur a fee of Ksh 185.
Ksh 20,001 – Ksh 35,000: The withdrawal charge is Ksh 197.
Ksh 35,001 – Ksh 50,000: A fee of Ksh 278 applies.
Ksh 50,001 – Ksh 250,000: The maximum withdrawal fee is Ksh 309.
ATM Withdrawals:
Ksh 200 – Ksh 2,500: A fee of Ksh 35 is charged.
Ksh 2,501 – Ksh 5,000: The cost is Ksh 69.
Ksh 5,001 – Ksh 10,000: Users will incur a charge of Ksh 115.
Ksh 10,001 – Ksh 35,000: The fee stands at Ksh 203.
Additional Information:
Maximum Account Balance: Users can now hold up to Ksh 500,000 in their M-PESA accounts.
Daily Transaction Limit: The maximum daily transaction value is Ksh 500,000.
Per Transaction Limit: Users can send or withdraw up to Ksh 250,000 in a single transaction.
Minimum Withdrawal Amount: Withdrawals at M-PESA agent outlets must be at least Ksh 50.
Free Services: Deposits, M-PESA registration, buying airtime through M-PESA, and balance inquiries remain free of charge.
These tariff adjustments are part of Safaricom’s efforts to comply with regulatory changes and provide transparent, efficient services to its customers. Users are encouraged to familiarize themselves with the new rates to manage their transactions effectively.
For a comprehensive overview of the updated M-PESA tariffs, customers can visit Safaricom’s official website
